What Our Customers Say
What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve.
Service, reliability & local knowledge
After having my property for sale for some months with a smaller agency with two failed contracts, I contacted Troy who listed my property at a price I was happy with and he actually sold my property and it settled within the first month it was in his portfolio!! Every step of the sale Troy would be in contact with me, I advised him I preferred email as I had already moved to Adelaide, he actually listened to me and would contact me as I had requested something else I was unable to achieve with the previous agency. Overall very happy with Troy for service, reliability and local knowledge
To Jen, LJ Hooker, Thank you for your efforts in ensuring a smooth transition in purchasing my new home. I appreciate the prompt response to any queries I had and the regular communications between us helped to make the purchase stress free. I also appreciate the fact that nothing was too much trouble for you and I am so pleased to have had you as our buying agent.
Honest, sensible advice
Following a really bad time with leasing my property in Nambucca Heads, I decided to cut the losses and sell. After trying a number of agents with very little, if any interest shown in the property, I was lucky, after having another agent cancel on the appointment, to meet Troy Vance. An agent who showed a surprising interest in wanting to list my property, hitherto ignored by all. With honest/sensible advice and an undertaking to sell the property. Troy had shown three possible clients within two weeks and had pictures on the website one week after signing the agreement with his L J Hooker office. The great achievement for me was one week later having Troy advise me of an offer, which I accepted. At all times even after agreeing to sell, Troy has kept in contact and maintained the relationship and pleasant attitude. I still feel valued and would most seriously recommend Troy as an innovative, market intelligent, customer focused, achiever in real estate sales